Oyo Rooms — Fake commitment

Address:	Faridabad, Haryana, 121001
Website:	oyorooms.com

We booked oyo rooms in nainital.
Manoj Chand,
Booking No: BDJQ9406
Check-in: 11-Mar-2016 at 12:00 PM
Check-out: 13-Mar-2016 at 11:00 AM
No. of rooms: 2
reached sweet home guest house at 10 pm.
The service is very bad. room & bathroom is very small.
As discussed over phone, there was no parking space available even though I was confirmed over phone for the same. the oyo executive piyush says parking is available from hotel side but there is no parking for my car.The room looks dirty, and mattresses & pillow cover was not clean. TV is not working properly.
The dinner took almost 1 hour to arrive. there is only 2-3 items for diner.
I think I have been robbed of Rs 4950 /-.
For this reason, I think the prepaid payment is done.
I cannot change the hotel at this point of time coz of late night & no refund available. at the time of check out morning hotel owner says there is no compliment breakfast for you.
From now onwards, I will never use oyo & will not refer to anyone. Very bad experience. Can't explain on words. i complaint twice but no response from oyo.