[Resolved] Oyo Rooms — fake hotel booked payment also not refund

Sudhakar Sonkar

from Mumbai, Maharashtra

Address:

Panipat refinery township, Panipat, Haryana

I booked hotel id oyo6253 on date 5june 2019 time 8:30 pm and payment done by netbanking. When i was reach on hotel, the hotel receiption tell me that hotel are not booked by oyoy last 3 month
Pls concern costomer care and refund your money then i talk many times in oyo coustomer care but these pepople are not given my money 749 and not response properly

My booking id is meai1357

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Aug 20, 2019

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Jul 07, 2019

OYO Rooms Customer Care's response Dear Guest, We really apologize for the trouble caused to you. Our relevant team will connect with you soon.

Regards
Team OYO

Verified Support

Jul 09, 2019

OYO Rooms Customer Care's response We worked on your concern raised and have sent you the needful resolution over email. We again apologize for this and assure you we'll take care of your stay in the future. Let us know for any other assistance.