[Resolved] Oyo Rooms — Fake hotel name | |||||
I have booked hotel through OYO rooms dated 8th Jan to 10th Jan 2016, OYO rooms showing hotel name "OYO Premium Charch View Hotel" where no hotel is there on this name, as Hotel name available as actual name is "Hotel Asia The Dawn", and Images shown in the app was completely different and facilities also. Its a fraud done by OYO Rooms. Please help us to refund our huge amount which we spend in OYO app Was this information helpful? | |||||
Complaint marked as Resolved
OYO Rooms customer support has been notified about the posted complaint. Verified Support Jan 15, 2016 OYO Rooms Customer Care's response Dear Gaurav,
We are appalled to know about this. We are working hard to deliver great customer service each time someone visits an OYO. Please share your booking ID/Contact details and our customer experience team will very soon get in touch with you regarding this. Thanks for your patience. Team OYO
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