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Oyo Rooms — Fake hotel not available on location and fraud refund

I have booked a oyo (my Booking Id V2EM5960) and paid advance booking of rs.399 but when i reached to the location there was no hotel located at that point then i called to the hotel no. That’s unreachable then i cancelled my booking by giving the the reason of no hotel available on the location they cut my advance booking fees in cancellation charges then I’m continuously try ti reach ti coustomer service they kept my call on hold for too long and then cut it and then i have to do the same procedure again and again oyo service thinks customers is fool everytime i tried to contact they cutted my call after a long hold i just want my money back plz provide my money back another way I’m going to file a complaint on cybercrime against the fake hotel on oyo
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