Address: | West Tripura, Tripura, 799001 |
I and my partner both booked couple room through OYO. As previously we got good experience with OYO, therefore we decided to book again for Kolkata. But this time it was totally intolerable.
We booked hotel referring to the pictures provided of the hotel. But when we reached that hotel we found that no such room actually exists there. Even the manager told us that the rooms are not of this hotel. It was kind of harassment as it was late by 11 pm. So we called OYO team to arrange another hotel nearby urgently.
As a service organizations, you should not mislead to customer by showing fake pictures and rates. I'm afraid of booking next time. Was this information helpful? |
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