[Resolved] Oyo Rooms — Fake promises

Dimensions Infinity

from Muzaffarnagar, Uttar Pradesh

Address:

New Delhi, Delhi

They said the hotel is having wifi and other facilities but nothing they have their photos showed somethingand there the room is different and also the hotel people gave us a worst room and other rooms are good and asked hotel people why did u gave me, since u booked in oyo rooms we alloted oyo only that kind of rooms since they said no problem with the quality and he was rude, .to say ''HUM KO OYO NAHI CHAHIYE HAMRA REGULAR GAENT BOOKING HOTHA, OYO HUM CHAHIYE, , .JAO ISKO COMPLAIANT KARO'', .., guys remember one thing these oyo kind of partening company people due to competetion they are getting people on board with fake promises

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Complaint marked as Resolved

Verified Support

Oct 13, 2015

OYO Rooms Customer Care's response Dear Guest, We are extremely sorry to hear about this incident. We are appalled to know about this. We are working hard to deliver great customer service each time someone visits an OYO. It is rather embarrassing to know about this issue happening to one of our early and loyal guests. Rest assured, we'll investigate and solve the issue leading to this. We request you to please share your booking details and our customer experience team will very soon get in touch with you regarding this. We promise to deliver an amazing stay experience, the next time you stay with us. Thanks for your patience. Team OYO