[Resolved]  Oyo Rooms — fake showing off hotels

Hello, i recently booked a hotel at kolkatta from the oyo app. The oyo app showed beautiful images of room and the hotel. So we booked the hotel.

But upon reaching the hotel, nothing was like that. It was an old building nothing similar to the images shown. Nor the room was good enough to stay.

So my complaint is why does oyo grant everyone permission to open oyo homestay or hotels when they dont know whether the images provided by them are real or not. This is the second time i hwve experienced it from oyo.

Once in shillong, assam and the recent one in kolkata. You simply create harassments for people who trust your app and comes directly.

In short oyo is cheating people by showing fake and wrong images of hotel and home stays when they are not. Even the facilities they show in thier description are fake. No facilities are provides in these hotels.

Kindly have a crackdown at the fake oyo company who knows only to take money and create harassments for general people like us.
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Aug 16, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jul 13, 2019
OYO Rooms Customer Care's response
Hi, we are so sorry to hear this from you and your feedback is taken seriously. Could you please share the booking id/contact number so that we can have a chance to help you. Thanks for your cooperation. ~Dk
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