[Resolved]  Oyo Rooms — False charges, Scam, Pathetic hospitality service

Address:Delhi

Hello team,
I want to bring your attention towards the scam running by OYO properties owner on the name of offers and online OYO booking applications. The owners have their own menu cards for room prices and do not provide any offers and completely denied the process of a well developed OYO application. Property owner said the application is false and showing improper information, they said we didn't follow OYO and property owner said the application is useless and a fraud. My booking ID is CW0H3889 and the property name is OYO flagship 82846 silver home stay. The cost of service showing on application is Rs 421 but on the time of check in they ask me to pay Rs. 999. They told me that I have to pay 999 otherwise cancel booking. On the mean time when my all schedule is set they ask me to pay according to their wish otherwise I have to cancel my whole schedule just because of this whole pathetic system.
They mentally harras me and force me to pay atleast Rs 800 and finally he ruin my pocket. After wasting my precious 30 minutes. The booking details and payment receipt is attached kindly check.
I am very disappointed with this OYO system. The whole application is a scam and the team working is running a fraud system.
Kindly look into the matter and bring my extra amount refund. Other wise I challenge this issue on next level.
Please refund my extra money as soon as possible. The payment details is attached.
Thank you.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Jul 18, 2022
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jun 13, 2022
OYO Rooms Customer Care's response
Hi, thanks for bringing this to our notice. We regret the inconvenience you faced with us. OYO is dedicated to extending the best of stays and services to its dear guest and hence we would serve you the same. We have raised your concern with our team and they will assist you soon.~Team OYO
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OYO Rooms
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    6583
    Pending
    1004
    Resolved
    4542
    OYO Rooms Phone
    +91 93 1393 1393
    OYO Rooms Address
    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
    View all OYO Rooms contact information