Submit a Complaint
Other
OYO Rooms

Oyo Rooms — False charges taken for additional breakfast

Hi,
I booked a hotel called OYO Flagship 9528 Hotel Midas Capital. I was charged additional money for having breakfast added for my stay. However during the stay in the hotel the hotel persons denied the breakfast saying they do not provide breakfast. When I reached Oyo rooms they asked me to talk to https://www.booking.com. I never got any response from Booking.com. After this even Oyo said that this breakfast has been made complimentary even when I was charged extra money for this and they denied my refund.
Booking ID: TWQ69559
Was this information helpful?
No (0)
Yes (0)
OYO Rooms customer support has been notified about the posted complaint.
Complaint comments 
1 Comment

Related OYO Rooms reviews

[Resolved]Oyo Rooms - Not adheringto committed Premium rooms[Resolved]Oyo Rooms - OYO and YATRA cheated me1[Resolved]Oyo Rooms - Hotel does not exist and no rooms available1[Resolved]Oyo Rooms Bangalore - Deficiency in services[Resolved]Oyo Rooms - Air and noise pollution due to generator sets and a/cs in residential area
View all 6582 OYO Rooms Reviews

Comments

Hi, as checked, our team has connected with you for your assistance and addressed your issue via email. Please do write us back for any further assistance. ~Team OYO
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OYO Rooms
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    6582
    Pending
    1005
    Resolved
    4541
    View all 6582 OYO Rooms reviews & complaints
    OYO Rooms Phone
    +91 93 1393 1393
    OYO Rooms Address
    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
    View all OYO Rooms contact information