Oyo Rooms — False service promise

Address:Delhi, karol bagh

I have booked a room at OYO(ID : JOMN9042) and was given a completely different room which was reeking o[censored]rine smell, alcohol and cigarettes. I was not offered a different property and was charged 50% despite the promise of a full refund.
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OYO Rooms customer support has been notified about the posted complaint.
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Hi, this is certainly not the experience we want you to have with us. We have raised your concern to our team and they will connect with you at the earliest to assist you further. ~Team OYO

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    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
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