[Resolved]  Oyo Rooms — for cancellation, refund amount was shown on the app as 4500 later shown 0 refund

Address:

Ranga Reddy, Andhra Pradesh, 500049

Oyo checkin date: 27/09/2019
Oyo cancellation date: 26/09/2019
Oyo room booking price: inr 4984
Oyo refund shown on the app during cancellation: inr 4504
After cancellation, it shows refund amount will be inr 0

This is a classic example of software issues and blaming customers for this cheating saying customer that the amount is shown before cancellation. Once customer cancels it, they say cancellation has no refund.

I see there are similar issues already logged on the internet. If application shows the refund amount, then why not pay the same since customer made cancellation by trusting whats shown in the app.