Oyo Rooms — forced early vacation of an oyo hired room

Address:

Doon Devils, Subhash Nagar, Dehradun, 248002

Ask someone record my complaint it runs more than 350 characters. We hire rooms from oyo for comfortable stay away from home and not for getting subjected to torture forcing us premature vacation after full payment. Oyo must maintain it's reputation. My guest who checked in at 9.00 am after a promised no early check in charges was hindu priest from andra pradesh with little knowledge of hindi or english. The staff asked him deposit 1000/- advance. He checked out at 7.30 pm the same day due to terribly bad behaviour of the staff and the unhealthy environment in the hotel. He was refused refund of bkancs money around 300 /- saying it has been adjusted against early check in though no payment for early check in was specifically promised. No bill or receipt for the amount paid ws given by the hotel. On my contacting the property owner, he was abusive and rude. I am a regular customer with oyo but if oyo promotes such properties, good bye oyo