[Resolved] Oyo Rooms — forcefully shifting to new hotel and charged excess fare
G
gaurav kogta
from Mumbai, Maharashtra
Address:
Bhilwara, Rajasthan, 311001
I am gaurav kogta has booked hotel oyo 29356 hadoti resort in bhilwara for 06.07.2019 and check out on 07.07.2019. At booking time it is clearly written that unmarried couples are allowed but on reaching hotel they denied entry o[censored]nmarried couple. They said that they have already mailed to oyo regarding that but it is still not yet updated. After that you have shifted me to new hotel after 1 hour to a cheap hotel as compared to ehich i have booked and they have charged me extra 695 rs for stay.. Why i am paying for your mistakes..?? Why i will wait for 1 hour..??
Name: gaurav kogta
Booking pnr no: [protected]
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Aug 13, 2019
Complaint marked as Resolved
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jul 10, 2019
OYO Rooms Customer Care's response Hi, sorry for the inconvenience caused. We will update you soon. ~DK
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