[Resolved]  Oyo Rooms — Forcing higher room tariff thru tactical method

Address:	Gurgaon, Haryana
Website:	oyo rooms portal

I received an sms from oyo rooms today at 12-56 pm informing that my booking yfxl2508 for stay from 21/4/16 to 24/4/16at oyo room ekdalia park in kolkata has been cancelled .( real hotel name hotel ivy suites )
On calling customer care ms jaspreet informed to my extreme surprise that it has been cancelled by me !!! & she can re-book at the same hotel @ rs 5250 !!! Total whereas the original booking is @ rs 4198 as they offered special discount of rs 1049 .. Even after a long conversation she was unable to connect to her manager .Surprisingly enough one mr saurav of oyorooms called from [protected] at 13-57 pm and informed that my family member ms sneha choudhry called up & did the cancellation as the train got cancelled . Firstly i do not have or know any relative by name sneha & secondly i am not travelling by train .
Oyo rooms have generated a phoney story to get higher room rent thru re-booking at the same hotel which i vehemently refused.

I would request you to kindly take punitive action against oyo rooms & compensate me rs 20000/ for the harassment, anxiety & for the fresh booking on another portal for tomorrow at much higher tariff.
I would request your support & prompt action