[Resolved] Oyo Rooms — Found Cockroach in my Breakfast meal

Gautam Guppta

from Dehra Dun, Uttarakhand

Address:	Gurgaon, Haryana
Website:	www.consumercomplaints.in

Worst Services by OYO...
Tried OYO rooms for first time in gurgaon delhi and landed up getting a cockroach in my breakfast meal, even after bringing the incident in notice of the rooms managers and OYO customer care, they hardly seemed bothered to take this matter seriously...
The girl at customer care while talking to me over a call and during am submitting my complaint seemed smiling, the others at hotel/ appartment boked through oyo seemed totally unconcerned and landed up giving unacceptable excuses on incident.
for your reference booking id at oyo is MONS4687
Tats what the services of OYO are in the capital of INDIA...

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Oct 1, 2016

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Aug 30, 2016

OYO Rooms Customer Care's response Dear Gautam,

We are extremely sorry to know about the trouble and sincerely apologise for the inconvenience caused. Rest assured, we'll investigate and solve the issue leading to this. Our guest support team will soon get in touch with you regarding the issue and look into the matter for you. Appreciate your patience and understanding in this regard.

Team OYO