[Resolved]  Oyo Rooms — Found insects in my room number 403 at hotel de alphabet townhouse gudimalkapur Hyderabad

I6KF6554- booking I'd
Found insects in my room number 403 at hotel de alphabet townhouse gudimalkapur Hyderabad which I booked through Oyo rooms on 16 jan 2022. I need my refund back. The stay at the hotel was so difficult. Cockroaches were flying and was found everywhere in the room. The hotel just look good from outside, but rooms are filled with insects and cockroaches.
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Feb 19, 2022
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jan 18, 2022
OYO Rooms Customer Care's response
Hi, we would want the absolute best experience for our guests. We will quickly check the details and help you with an update. Request you to allow us some time while our team gets back to you.

Team OYO
Verified Support
Jan 18, 2022
OYO Rooms Customer Care's response
Hi, we tried to contact you on your registered contact number but the number is not contactable. Please let us know a feasible time and an alternate number to contact you.

~Team OYO
Verified Support
Jan 18, 2022
OYO Rooms Customer Care's response
Hi, as checked, our team has assisted you with your concern and provided a needful resolution. For any other assistance, please feel free to contact us.
~Team OYO
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