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[Resolved]  Oyo Rooms — Fraud and not responsible only greedy

Address:Mumbai City, Maharashtra, 400067
Website:www.oyo.com

Hi last week i exp one of worst company service oyo,,, u totaly fraud n unresponsibl only greedy for money we booked resort in chandigarh whn we booked rooms n location is diffrnt but whn we near to reach. Nobdy try to call us like they said # captain are there we got msg like damampreet is our captain but no one there who try to call n solve are problem they gv us a room like road side hotels which cost 500 to 1000 cost,,,, we gave them 27000 rs advance aftr seeing room whn we canceled our booking they cut our half of the money,,, still it doesnt mattr we gave u like begger but u lost 1000 peopl network who related to us,, downfal start
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Jun 14, 2017
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
May 14, 2017
OYO Rooms Customer Care's response Dear Sonu,

We're sorry to hear this. This is not who we are. Please update your booking ID here or send us at [protected]@oyorooms.com and my team will right away check what went wrong. Looking forward to hear from you.

Regards
Team OYO
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Comments

We booked a room on 14th of may ( today) at gurgaon n they charged us before checkout n guess what there is no eletricity, , , , ryt now m updating this comment as there is no ectricity n its been 30 mins. Going to be an hour!

Reply
OYO Rooms Customer Care's response, May 17, 2017
Verified Support
Dear Ashu,

We are extremely sorry to know about the trouble and sincerely apologise for the inconvenience caused. Rest assured, we'll investigate and solve the issue leading to this. Please share your booking ID or contact number with us. Our guest support team will soon get in touch with you regarding the issue and look into the matter for you. Appreciate your patience and understanding in this regard.

Regards
Team OYO

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    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
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