[Resolved] Oyo Rooms — Fraud & cheating company oyo rooms | |||||
Dear sir / madam, I had done booking for 11 rooms with oyo rooms to accommodate wedding guests for my brother's wedding from 8th july '16 to 11 th july '16. Shaswat nigam ph. no : [protected] called me in month of may 2016, saying that he is a agent & not from oyo. after we finalized rooms he delayed in booking rooms & later without confirming to me booked the hotels. He promised us a whole floor of 11 rooms but at last moment we were offered rooms of different floors... 2 rooms on 7th floor, 3 rooms on 6th floor, 2 rooms on 5th floor, 3 rooms on 4th floors. He promised queen size beds but all we got was 2 single beds, wi-fi not working & no proper hospitality as promised. Shaswat nigam is a fraud, so promises / commits something else & delivers a third grade service. Also, i told him to book triple occupancy & he booked 5 occupancy rooms but offered us only triple occupancy rooms. this is cheating. Oyo rooms should be banned for such kind of hospitality service. Regards, Priya kelkar Was this information helpful? | |||||
Aug 14, 2016 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Jul 13, 2016 OYO Rooms Customer Care's response Hi Priya!
We apologise for all the inconvenience you had to go through. We're working on your case and a ground team investigation is going on. Please allow us some time so that our team can get in touch with you with the relevant details.
| |||||
Add a Comment | |||||
73%
Complaints
6583
Pending
1004
Resolved
4542
View all 6583 OYO Rooms reviews & complaints
View all OYO Rooms contact information
Post your Comment