[Resolved]  Oyo Rooms — fraud committed by oyo executive customer care and oyo rooms "15158 mussoorie international"

I am really disappointed with the oyo app service. I called to one of the executive from oyo about the confirmation but "oyo 15158 mussorie international" did not confirmed our booking as it was already paid on 10th of april and showing confirmed. I waited at the hotel for about 1 hour they didnt provide us room because of their own lease problem, and continously denied to give room because of room and leakage in bathroom it was really embarrassing and harrasment for us. It is really unethical on part of oyo. They latel assured us to shift in another oyo room without any payment but they failed to do so. Even oyo executive put a complaint on behalf of me for refund of payment and i got a message of that. Kindly do the same. Please resolve my peoblem asap.