Oyo Rooms — fraud hotel room booking application

Oyo Rooms — fraud hotel room booking application

B Biju Kalanjoor from Coimbatore, Tamil Nadu

Hi i'm biju, I had booked (Booking id vdsy8719) a hotel at mysore in 15-sept-2019 and the property owner denied my check in. So i contacted oyo service, they said cancel your booking and the payment will reciev within 24 hours without any cancellation charge and also they said you make another booking in another hotel. So i tried again (The booking id abmf8470). The same issue repeated. No amount is credited in my account. So now i think oyo want to get money by cheating their customers. Good luck, and go ahead... My contact no [protected] +2 photos Was this information helpful? No (0) Yes (0)
OYO Rooms customer support has been notified about the posted complaint. Verified Support Sep 18, 2019 OYO Rooms Customer Care's response Hi Guest, This is not the kind of experience we would want for any of our customers. We will get this checked for you and our relevant team will connect with you for your assistance. In the meantime, your patience would be highly appreciated. Regards, Team OYO Sep 23, 2019 Updated by Biju Kalanjoor At least remove these kind of hotels(OYO Payments not accepting hotels) from your search. Still i can see the hotels in the list. I don't think so you can solve the issue. also I lost 1600 rs . Sep 23, 2019 Updated by Biju Kalanjoor Also include support service in you app. After finish booking i ca't call the OYO Help line number.
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