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[Resolved]  Oyo Rooms — Fraud online hotel chain

Address:New Delhi, Delhi, 11011
Website:www.oyorooms.com

I booked hotels for Delhi and Mumbai but as I reached Delhi I got shocked before 10 minutes to reach the my hotel was cancelled. I called executive they give me no respond at last suggested to book the hotel in two times higher rate any they did the same for Mumbai. They charge 33% penalty for cancellation whereas I did no cancellation and requested them to avoid them to cancel my hotel. They then again suggested me for a fresh booking. This how Oyo makes money. They will cancel your hotel just before you enter and deduct a cancellation penalty and again charge you double means triple profit. So I request all my friends to never book a hotel from Oyo don't risk your life it's precious. I am showing how they cancel my booking stating non availability of rooms
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Aug 10, 2016
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jul 09, 2016
OYO Rooms Customer Care's response Dear Prabal, We are extremely sorry to know about the trouble and sincerely apologise for the inconvenience caused. Rest assured, we'll investigate and solve the issue leading to this. Our guest support team will soon get in touch with you regarding the issue and look into the matter for you. Appreciate your patience and understanding in this regard. Team OYO
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Comments

Oyo Rooms really cheating with customers I request the Government for quickly action against them

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Never trust oyo, otherwise it can be your last trip in your life they are the biggest loot mafia, in hotel business. They will change you three times for a booking. First by cancelling your booking before 15 minutes without any refund. Then by rebooking with double cost . Thus they earn triple profit by pick pocketing business. I am just attaching the proof of it

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Very bad location and services
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OYO Rooms Customer Care's response, May 4, 2019
Verified Support
Dear Guest,

Please share with us what went wrong so that we could assist you accordingly.

Regards,
team OYO
4th class service and location very poor ### service
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    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
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