Comments
Hello,
I also received a call from Oyo Rooms yesterday at 5.30pm asking us to pay the balance booking amount for the hotel that we booked on Wednesday i.e June 29th. If not they would cancel our booking and we will have to look for another accomodation.
We paid the balance amount to which they said they cannot locate our payment and asked us to resend the amount adding the booking ID for the hotel. They said as soon as you resend the money we will refund the previous amount deducted.
At the end of all of it, our money never got refunded, nor did the hotel recieve any payment.
Would request you to look into this matter immediately as they had all our details wrt booking dates, booking ID, name of the guest, dates for the stay.
We paid around 8k and there is no booking done. Request you to please escalate this and refund our amount.
I've paid the entire amount twice and there is still no booking. My dad has travelled all the way from Mumbai to Kolkata to find out there is no room available. He's 60 plus. I need an answer as to how did they have all our details.
I also received a call from Oyo Rooms yesterday at 5.30pm asking us to pay the balance booking amount for the hotel that we booked on Wednesday i.e June 29th. If not they would cancel our booking and we will have to look for another accomodation.
We paid the balance amount to which they said they cannot locate our payment and asked us to resend the amount adding the booking ID for the hotel. They said as soon as you resend the money we will refund the previous amount deducted.
At the end of all of it, our money never got refunded, nor did the hotel recieve any payment.
Would request you to look into this matter immediately as they had all our details wrt booking dates, booking ID, name of the guest, dates for the stay.
We paid around 8k and there is no booking done. Request you to please escalate this and refund our amount.
I've paid the entire amount twice and there is still no booking. My dad has travelled all the way from Mumbai to Kolkata to find out there is no room available. He's 60 plus. I need an answer as to how did they have all our details.
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