[Resolved] Oyo Rooms — fraudulent activity

[Resolved] Oyo Rooms — fraudulent activity

L lourdu from Visakhapatnam, Andhra Pradesh

Sir, we stayed this hotel but very bad. I already sent them with proof but they not refund my money. Also they customer support is very very worst. After fight they give me 500 RS but I'm not ready to agreed. Because this hotel totally worst and not worth of money. I want my full money. I already told them for full details with proof but they insult me. They false quality and quantity. Booking ID; YDXE3486 Was this information helpful? No (0) Yes (0)
Aug 11, 2019 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Jul 01, 2019 Updated by lourdu Oyo #Townhouse_Shame. We booked oyo townhouse for which is premium and prime and best but this both false. This Oyo townhouse not available hot water and next no lock in bathroom and next bed is worst and not comfortable and staffs not helpful and unprofessional and unsafe switch points. So we very shocked. This is shame for oyo Because this happened full control Oyo townhouse. Very very worst. I want my full money if not so I will take a legal action. Many proof photos available. Unclean and pee in bathroom and many. Booking ID: CELV1932 Verified Support Jul 05, 2019 OYO Rooms Customer Care's response Dear Guest, We are tremendously sorry for your dismaying experience. Thank you for sharing your booking ID. Our concerned team will connect with you shortly. Regards, Team OYO Verified Support Jul 10, 2019 OYO Rooms Customer Care's response Our team attended the concern diligently and the needful has been communicated to you. We assure you such instances will not take place again. let us know fo any other assistance. ~ku Regards, Team OYO
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