[Resolved] Oyo Rooms — Froud | |||||
I have booked a room through oyo rooms in Chandigarh near to my test center. my test center is in sector 26 saint Kabir school so i booked my room in sector 7 which is quite near to test center. I booked my room 3-4 days previous to my test even after receiving proper confirmation mails from oyo rooms i call their office for proper confirmation. But when i reached the hotel they said we don't have any vacant room so their shift my room to sector 45 which is quite far from sector 7. next morning due to worry i got up early every thing messed up. i want to complain about them. i have all proper confirmation emails, receipt of sector 45 hotel. confirmation of sector 7 hotel. date was 26 September 2015 for check in and 27 for check out. in simple words they booked my room in sector 7. hotel name city plaza but they gave me room in sector 45 which is quite far away from test center even after that had not given me any rebate of facility up to test center. my booking no is LTMS3260. Was this information helpful? | |||||
Complaint marked as Resolved
Verified Support Oct 14, 2015 OYO Rooms Customer Care's response Dear Guest,
We are appalled to know about this. We are working hard to deliver great customer service each time someone visits an OYO. It is rather embarrassing to know about this issue happening to one of our early and loyal guests. Rest assured, we'll investigate and solve the issue leading to this. Our customer experience team will very soon get in touch with you regarding this. We promise to deliver an amazing stay experience, the next time you stay with us. Thanks for your patience.
Team OYO
| |||||
Add a Comment | |||||
73%
Complaints
6582
Pending
1005
Resolved
4541
View all 6582 OYO Rooms reviews & complaints
View all OYO Rooms contact information
Post your Comment