[Resolved] Oyo Rooms — full of hassle sightseeing

Biswal Dibyajyoti

from Dharmsala, Himachal Pradesh

Address:	Khordha, Odisha, 751002
Website:	[email protected]

Dear team,
This is to inform you that i hav taken a package i’d pkg-mzkq8 123,
I want to state that the comple tour has gone into waste nd full of hassle as i was having my marriage anniversary i hav booked a candle light dinner i was schoked when i saw d waiter cummng wid 3psc candle wid d dinner nd d sight seeing which was promised to m was not deliver, even if d property z so bad the bed sheets were torn..
Is dis the quality of oyo i don’t thnk so..
Plz look into dis matter and plz share m a line of confirmation of my mail..

Was this information helpful?

No (0)

Yes (0)

Apr 15, 2018

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Mar 15, 2018

OYO Rooms Customer Care's response Dear Guest
We deeply regret the inconvenience caused to you. We never want our guests to go through such a suffering. Request you to allow us time. We'll get in touch with you regarding your concern.

Regards
Team OYO

Verified Support

Mar 15, 2018

OYO Rooms Customer Care's response Dear Guest
As per the discussion, we've initiated your refund which will soon reflect in your account. Do let us know for any other assistance.

Regards
Team OYO