Oyo Rooms — Full refund not done after denial to check in to hotel

Address:	Kanchipuram, Tamil Nadu, 600119
Website:	www.oyorooms.com

I had a booking for oyo rooms on 2nd october and check out on the 4th.When i reached on 2nd I was forced to cancel my booking since I was not allowed to check-in as they said "NO COUPLES" allowed. I called up your customer care then they told me to cancel it online and I did. Now i see Iam not getting a full refund.OYO rooms haven't mentioned in your policies that UNMarried Couples are not allowed. I want a complete refund of RS 2998/- my booking no is SNKV6240. I have been refunded Rs 1548 only. I was forced to cancel my booking so your policy of 24 hrs prior cancellation policy cannot be applied on me. I will take this case to the highest levels possible if I don't get my money back.