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OYO Rooms

Oyo Rooms — Full Refund not received Oyo

Website:www.oyorooms.com

I have done a booking by calling Oyo customer care and the check in date was filled incorrectly by the customer care executive.
After doing cancellation I was told that the booking was done for back date by their executive so there will be cancellation charges.
Why there are cancellation charges when the fault was of Oyo executive?
Why the cancellation charges are deducted when I have not checked in to the hotel.
My booking I'd was SZVU7233 with the name o[censored]tkarsh.
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Comments

Hi Mayank, this is certainly not the experience we want you to have with us. We have raised your concern to our team and they will connect with you at the earliest to assist you further. ~Team OYO
Reply
Hi, we apologize for the inconvenience caused. We believe our team has already connected with you with a resolution and has done the needful. Do let us know for further assistance.~Team Oyo
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