[Resolved]  Oyo Rooms — full refund not received pre booked reservation (booking id : kbma3925) cancelled 1 hour before check-in

Address:

Chennai, Tamil Nadu, 600040

Below is a summary of the issues faced regarding the same.

Oyo 11674 jass metro : booking no.: kbma3925 and htmq5421

1. Pre booked reservation (Booking id : kbma3925) cancelled 1 hour before check-in, refund not yet initiated for the same. I was promised a full refund of amount rs 2942 only rs 1, 394.00 has been refunded.
2. Room did not have wi-fi - room no 305, no action was taken despite repeated requests.
3. Room was not worth the amount paid at checking — rs 3348 (Additional amount paid on top of 2942 pre paid using new booking idhtmq5421), saw several customers complaining regarding the same.