[Resolved]  Oyo Rooms — Grievance against OYO hotel 78904 Esplanade Kolkata (bad staff behaviour) need to remove from oyo also hotel World

Grevence against OYO hotel 78904 Esplanade Kolkata (bad staff behaviour) need to remove from oyo also hotel World with complaint against oyo customer support executive for misguided me after the incident...

I would like to know the answer to what happened to me tomorrow.
Even though there was an express of him first in my life which I still can't accept to say.

The biggest thing is that I didn't know that I had to face so many problems after booking from the OYO.

I am oyo hotel 78904 Esplanade Kolkata this hotel yesterday when i go there their behavior was very bad.
https://www.oyorooms.com/110253/
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Their statement is that they will have to pay more money for those who will not take the booking, if necessary they say that they will not talk to customer care, now you understand.

Then when I called customer care someone answered the phone I will mention his time yesterday's. I have been misguided enough with this.

When I told him all my problems he listened and guided me saying don't you want to go to another place of course I have to face such problems now that I am standing on the road.

I don't know if you have to book from here and have to go through the hassle of standing on the road and have to mention that my guest has had various difficulties.

Then I told him ok then you block then book me a hotel next door even sent his payment request online then when I told him that this way taking your payment online where will it be fraud when then.

Then he booked me a hotel which was Rs. 574 rupees online upi payment taken as oyo Hotel 83258 Shabnam kolkata.

That oyo customer representative is so crazy his head condition is so troubling that even after hearing so many problems from me even after giving my old booking id ( Booking Id: VL8D1486) which is having problem he found that I have two gass there and still booked it as one guest (new Booking Id: LCA96296).

This Booking Id - LCA96296, You can see from the system that the booking has been made, it has been booked tomorrow, bike call, even after the call was disconnected, he called me again, I am sharing my registered number.

I have not received any payment till now even 574 I want to protest what they have illegally booked with me.

I don't know what is wrong with your ear I have proper call record with full details that I clearly told him that I have two guest even in the first comment I made two are shown in the order id still why did he do this to me despite seeing my state of mind of the position.

I am strongly condemning the incident that no proper steps have been taken till now even uguest has booked wrongly even though I have been there they have not allowed me to enter the hotel.

What I currently want is a Rs. 642 and Rs.574 as charged from me I would like a proper refund and what are these hotels that have left an impression on our mind.

I will not let go of this problem at all I will take those days now I am like my guest as well as miss guide who wandered around the street like I am in trouble I don't want me or any of my acquaintances to book that hotel in the future even I strongly condemn it and I will continue to pay for that mistake.

Please find the all attachments and revert back to me with refund Rs.642, Rs.574 (online).