[Resolved]  Oyo Rooms — gst charged by oyo and gst invoice not provided for booking id- gyqa6412 and bjln5304

Address:Gurgaon, Haryana

GST charged by OYO and GST invoice not provided for Booking ID- GYQA6412 AND BJLN5304

I want to inform you that during my official visit to Gurgaon I've booked a hotel (OYO Townhouse 219, Sector 49, Gurgaon) on dated 19-Nov-19 Booking ID- BJLN5304 through OYO App with amount ₹1174 (Room Tariff) and same was paid by me through my credit card but now OYO has provide payment receipt of ₹1174 but there are two invoice provided by OYO amounted ₹800 and ₹374 so I’ve escalated the issue to OYO as they have not shown any such bifurcation of paid amount while I booked hotel. Now again I booked the same hotel yesterday (06-Jan-20) Booking ID- GYQA6412 through OYO App with amount ₹1234 (Room Tariff) and same was paid by me through my credit card but now OYO has provide payment receipt of ₹1234 and invoice is only ₹920 and still they have not provided me any proper GST invoice so request your kind intervention to get proper GST invoice for same booking as this is a cooperate booking and I've to submit GST invoice to my company.

This is a type of misappropriation of GST where OYO is not going to pay any GST to government and they have charged GST to me that's why they are not providing me a proper invoice. Kindly do the needful
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Feb 13, 2020
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jan 08, 2020
OYO Rooms Customer Care's response
Hi, we are extremely sorry for the inconvenience caused. The concerned team will get in touch with you and resolve the issue at the earliest. ~Joy
Verified Support
Jan 08, 2020
OYO Rooms Customer Care's response
Dear Guest,

We believe our concerned team contacted and communicated the needful. We assure you for a hassle free stay experience in the future. Please let us know if you need any further assistance.

Regards,
Team OYO
Complaint comments 

Comments

OYO is doing a clear fraud of GST...

I clearly mention that I need one GST invoice than why you are bifurcating the amount and why this type of bifurcation not shown to me while I made booking ???

I'm not going to use your service again YOU ARE A FRAUD COMPANY !!!

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