[Resolved]  Oyo Rooms — gst invoice not provided by oyo rooms

Oyo rooms has not provided me with gst invoice for booking id yhtv1649. They have provided me only with reciept. On 5/march during my checking i called their customer care and informed that i was not able to update gst details through their app. Customer care representative told me that they will update my gst details and provide the tax invoice only after checking out.

I called them on 10 march and i was told that they can not provide gst invoice with my details as i had already checked out. I have recordings of both the conversations.

I request the oyo rooms team to provide me with gst invoice with my details.
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Apr 28, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Mar 13, 2019
OYO Rooms Customer Care's response
Dear Guest,

We are very sorry for the distressing experience. Could you please share the booking I.D/contact details so that we can get it checked.

Regards,
Team OYO
Verified Support
Mar 15, 2019
OYO Rooms Customer Care's response
Hi, We tried reaching out to you but the attempt was unsuccessful therefore we have sent you the needful over email. We again apologies for this and assure you we'll take care of your stay in the future. Let us know for any other assistance. 
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