[Resolved]  Oyo Rooms — GST invoice not received even after a week

I made 2 online hotel stay reservations via OYO app with check-in dates as 19th and 20th August each with the 20th and 21st as checkout dates respectively. I haven't received the GST invoice yet, and I have been following up via phone since then. Already tickets were raised but no follow-ups or solutions were made yet.

They will either place on hold or drop the call. The payment was made online via the OYO app, and I have not received any invoices as of yet.
The GST invoice has already been selected and details have been entered into their app as well.

I am in need of GST invoice as I was on official purpose and the invoices have to be submitted to the employer. If I cant submit the invoice by end of the month, same will be deducted from my salary. Either provide me with the GST invoice by EOM or refund the booking amount.

Booking details follows-
1. Booking ID - XQH51695
Check in- 19th August
Check out- 20th August
Ticket ID - [protected]

2. Booking ID - ZIF55262
Check in- 20th August
Check out - 21st August
Ticket ID - [protected]

PFA PDF with booking details, Email screenshots in google drive- https://t.ly/yWm8
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Oct 10, 2022
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Sep 03, 2022
OYO Rooms Customer Care's response
Hi Avinash, we regret the inconvenience you faced with us. OYO is dedicated to extending the best of stays and services to its dear guest and hence we would serve you the same. We have raised your concern with our team and they will assist you soon.~Team OYO
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