[Resolved]  Oyo Rooms — gst tax invoice not provided specifying my gstin no.

Oyo account: [protected]
[protected]

Oyo rooms are not providing me the gst tax invoice for the following booking from above oyo accounts in the name of my firm m/s bhagwan das & company having gstin: 06adcps53587l1z3

Booking id: qdzp3927
Oyo 8872 hotel address inn
Amount 9915
30 aug - 1 sept

Booking id: bqqy1862
Amount: 1531
Oyo 8871 hotel address inn
31aug - 1 sept

Booking id: gtcl2148
Amount: 1537
Oyo 6139 hotel dwarka residency
1 sept - 2 sept

Booking id:zmfi1326
Amount:3779
Oyo 6139 hotel dwarka residency
1 sept - 2 sept

Hotel dwarka restaurant bill (Charmi resturant) (Rs 2104/-) bill copy in attachment

Bookind id: cafs2413
Amount:4269
Oyo 3306 hotel shyam
2 sept-3 sept

As per gst act and rules, no gst registered entity can deny for providing gstin tax invoice specifying customer gstin no. Oyo is only providing me the payment receipt, which is of no use to me, since the same cannot be used for taking gst credit. The hotels associated with oyo says, the oyo will provide the invoice.

Since, they are not providing any tax invoice (Specifying my gstin no. And gst breakup), there is a possibility that they are charging gst from customer and they are not interested in depositing the same with the govt.

It is a complete case of violation of gst law.
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Oct 9, 2017
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Sep 07, 2017
OYO Rooms Customer Care's response
Our heartfelt apologies Anurag, We'll get this checked with our team and update you at the earliest. ~Karsh
Verified Support
Sep 08, 2017
OYO Rooms Customer Care's response
Dear Anurag,
Our team contacted you regarding the matter and worked on the issues highlighted by you. We again apologize for the experience you had to go through. The invoice has been shared with you over the registered details. Let us know if you need any further assistance.
Thanks,
Team OYO
Complaint comments 

Comments

Getting same issue for my booking id YEVC2498 and RNAK0392. Got payment receipt twice and was told GST Invoice cannot be provided.
OYO Rooms Customer Care's response, Sep 24, 2018
Verified Support
Dear Deepak, we'll get this checked for you.

Regards
Team OYO
OYO Rooms Customer Care's response, Sep 26, 2018
Verified Support
Dear Deepak, Our concern team tried calling but couldn't connect with you. We have sent you an email on your registered email id hope you'll acknowledge the same. If, you need any further assistance please let us know.

Regards
Team OYO

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