[Resolved]  Oyo Rooms — gst/tax invoice bill not received

Address:Varsha Park, Lane No. E-8 Varsha Paradise, 3rd floor, Baner, Pune, Maharashtra 411045, Pune, Maharashtra, 411045

I had stayed in oyo 7275 excellent homes at pune on an official work for 7 days, booked through oyo as per booking id: vdac8140.

The service apartment manager initially agreed that he would arrange to provide me with an oyo tax invoice at the time of my check-out. But after i left, i got an email with payment details without any gst details. I also tried to contact oyo customer service via [protected], and they never answered my call.

I repeatedly contacted the oyo service apartment where i stayed to get tax bills from them. But they said that they cannot give a tax receipt bill as the reservation is done through oyo.

As i work with the government of india, they will not reimburse my claims and it is quite difficult for people like me to book rooms with oyo.
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Jan 24, 2020
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Dec 24, 2019
OYO Rooms Customer Care's response
Hi, we regret the inconvenience caused to you. OYO Hotels & Homes aims to provide the best hotel booking experience to all its users. Thankyou for sharing your booking details, our concerned team will get in touch with you soon.

Regards,
Team OYO
Verified Support
Dec 24, 2019
OYO Rooms Customer Care's response
Hi, We believe our concern team contacted and communicated the needful. We assure you such instances will not be repeated in the near future. If, you need any further assistance please let us know.
Regards,
Team Oyo.
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