[Resolved] Oyo Rooms — Harassment and bad service

mohammed770

from Bengaluru, Karnataka

Address:	560037
Website:	oyo room booking

I had booked a room from oyo my confirm booking No DGFD5290 for one night in the name of my friend S Mondal. Around 1800 hrs he reached bangalore i accompanied with him to hotel silicon H earth after reaching there the receptionist told us against these number there is no booking in by hotel. Then we tried with OYO customer care [protected] after trying for 03 hrs at around 2230 hrs we connected and got the hotel mobile number. It is surprised to see that same hotel was booked. When we asked why he denied earlier. he replied in very rude manner it is the fault of OYO you contact there. Again when we contact oyo customer care replied sorry for your inconvenience.
I just wanted to asked who is responsible for 05 hrs which i spent on road side. Can a sorry finish this story, no one want to take responsibility.

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Mar 16, 2017

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Feb 13, 2017

OYO Rooms Customer Care's response Our heartfelt apologies mohammed, Our team will get in touch with you during business hours and will help you accordingly.

Verified Support

Feb 13, 2017

OYO Rooms Customer Care's response Mohammed, We request you to kindly inbox us your contact details as we aren't able to trace any details from the booking ID provided by you.