Oyo Rooms — Harassment and fraud issues

I have booked a hotel in Bhopal for my mom and sister. It was confirmed and paid and they reached the hotel and the hotel guy abused them for making a booking with OYO and threw them out of the hotel.

being new in the city they kept asking him for their room but he didn't bother. My sister had an exam the same day in Bhopal. That is why she travelled 17 hours and reached there, she kept requesting that my exam will be missed. Please give us the room cause we had a confirmed booking but that guy just said leave the hotel or pay 2000 extra in cash.

I am not gonna forget the truma my mom and sister faced and I am gonna take it to the last breath. I am gonna complain in every possible portal.

I have collected 73 past confirmed orders with OYO with the same pattern that people reached the hotel and denied check in without paying extra in cash.

Booking ID: I1DI5104
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Team OYO
[email protected]'s [Complaint's author] reply, May 16, 2023
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