[Resolved]  Oyo Rooms — Harassment by OYO Group

Address:Gurgaon, Haryana
Website:www.oyorooms.com

Booking no. GBVL8165

I booked hotel with full payment through OYO but the hotel room was full so room was not provided.
They provided another hotel Narayani In Kolkata but after reaching there the room was full

I called OYO call centre many times but they did not respond properly.

These group is fooling people.

They should be penalised.
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jan 20, 2016
OYO Rooms Customer Care's response
Hey! We're extremely sorry to know this. Please accept our sincere apologies for the inconvenience you had to go through. Our team will soon connect with you to discuss the same.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OYO Rooms
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    6583
    Pending
    1004
    Resolved
    4542
    OYO Rooms Phone
    +91 93 1393 1393
    OYO Rooms Address
    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
    View all OYO Rooms contact information