| Address: | 3/11 Nageshwar colony, Kidwaipur, Patna, Bihar, 800001 | | Website: | www.google.com/travel/hotels/oyo%207650/entity/CgoIitvMhpna4pgHEAE?g2lb=2502547%2C4208993%2C4223281% |
Dear Ma'am/Sir,
With due respect I am Sumitava Roy is staying in a hotel ( park inn) code ( oyo 7650) since 17th of June 2019. The hotel staff didn't handed my room keys since I entered inside. Today when I asked them about the keys during my office visit, they told me that it will get lock by office staff. That clearly indicates that there is no security for the guest.
Now during evening after my arrival from office, I got key after several insistance to the reception guy. But an unbeleavable incident occours when I tries to lock the room for moving out due to some personal issues. The key got struck inside the lock and the front portion got inside the lock without any abnormalic force applied into. No damage i.e. bending occoured to the 2nd portion of the key which was in my hand which clearly indicates the key was defective priorly they handed over to me. May for that reason the hotel guys were not providing the keys initial during my arrival.
Now, they are forcing me and harassing me to pay the lick amount of 1500/- or I have to buy the new lick to them.
Please tell me what is the reasonof such harassment?
I need help priorly as I am in a very big thread
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