[Resolved]  Oyo Rooms — highly unsatisfactory oyo experience

Address:F-50, Bhimsen Dhingra Rd, Block F, Kirti Nagar, New Delhi, New Delhi, Delhi, 110015

HOTEL ASEES INN - OYO 526
Room No. - 101, Ground Floor
Stay Duration - 25/11/2019 (IN); 26/11/2019 (OUT)
Cost - Rs.1163 (Incl. of all taxes), All transactions were done on-line through net-banking; 2X room - 3 Guests

1) The hotel rooms felt like they are abandoned and were shabby, completely outdated.
2) ACs don't work, outdated.
3) Geysers don't work, outdated.
4) TVs are out of order, outdated.
5) Electrical socket points are completely exposed, quite dangerous.
6) Stained bed-sheets, pillows, and everything else.
7) Shabby toilet, outdated.
8) Victorian era furniture, which are quite rusty and damaged
9) False Ceiling lights are not present.

Altogether it felt like the whole hotel was formerly an int'l hotel which closed due to certain reasons, and thus got recently merged into OYO services.
+9 photos
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Jan 5, 2020
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Dec 03, 2019
OYO Rooms Customer Care's response
Dear Guest,

We regret the inconvenience caused to you. OYO Hotels & Homes aims to provide the best hotel booking experience to all its users. Kindly share your booking details so that we could assist you accordingly.

Regards,
Team OYO
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