Oyo Rooms — hotel aasha laxmi, tanakpur

My wife and her colleague were denied check in at the oyo property in a strange place in the middle of the night (1 am). They said they don't have any tie up with oyo, whatsoever. Neither i have got a refund, nor there has been any action against that hotel. I was told that some executive would be calling me back and here i am, waiting for the call for past 20 days.