[Resolved] Oyo Rooms — hotel bhakti sagar digha oyo denied accommodation on arrival even of prior booking
Y
your_rajib2000
from Gobardanga, West Bengal
Address:
Purba Medinipur, West Bengal, 741222
[protected] my booking id against which one oyo hotel room booked for stay at digha since 15th to 18th june. Oyo deal offer was from agoda. Deal selected and payment done. On arrival with family hotel authority denied accomodation. Several times called oyo but no support received. Even hotel authority confirmed oyo representative over phone that they don't have any time up with oyo. Then why oyo promotion and offer shown. Hats misleading and disturbing after a long travel with family if accomodation denied on a unknown place.
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Jul 31, 2019
Complaint marked as Resolved
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jun 28, 2019
OYO Rooms Customer Care's response We really apologize for the trouble caused. Our relevant team will connect with you soon.
Regards
Team OYO
Verified Support
Jun 29, 2019
OYO Rooms Customer Care's response Dear Guest,
Our team looked into this and provided with the best possible resolution. Please take this inconvenience as an exception and we assure you a hassle-free stay in future.
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