[Resolved]  Oyo Rooms — Hotel Booked does not exist.

Recently I have booked an OYO hotel via OYO app in Raichur (Karnataka) for my stay.I had already paid the entire amount of Rs 499 in advance for my stay using GPAY.
But to my surprise when I reached the destination there was no OYO hotel by name Anandam (OYO 92323 Anandam) there was just a barren land and few village huts stationed there.

My money was already deducted and I had also received the confirmation of my booking via email and whatsapp message.
I'am hereby attaching snapshot of GPAY transaction which was done for this booking.

Request you to please look into it and refund my amount of Rs 499.

Booking details ID: YWD30788

Please find attached snapshot for more information.
+2 photos
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Nov 15, 2022
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Oct 14, 2022
OYO Rooms Customer Care's response
Hi, we regret the inconvenience you faced. We have your details with us, we will quickly get this checked and arrange a call from our team. ~Team Oyo
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