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Oyo Rooms — Hotel booking amount denied to refund

Address:Faridabad

I booked hotel dated on 25/09/2021 07:22 PM in Nanital ( I got filtered nearby in nanital ) but they booked my hotel 12 kilometres far from nanital. In night how can I go 12 KM in hill areas.

I cancelled the hotel at 07:25PM same day (25/09/2021) but they denied to refund any amount. I asked their agent and they also denied.

This is really cheating with me, first you booked wrong hotel and wherever I cancelled you denied to refund.

Why are you all doing cheat with us? There are many other ways to steal. Dunk in the bank.

Why do you cut pockets of people like us?
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Comments

Friends, ,

Now oyo starts cheating...

So request you all please don't book hotels or other from this site...
Reply
Hi,

What you have described certainly does not meet the standard we set forth. While no apology would be adequate to make up for the inconvenience caused. We will do all we can to resolve this ASAP.

Request you to share your booking details via direct message so that we can reach out to you at the earliest.

Regards,
Team OYO
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