[Resolved]  Oyo Rooms — hotel booking unsatisfactory

Address:

Shimla, Himachal Pradesh

I booked two rooms in bridge view hotel premium (Shimla), and under oyo with a view and mountain view. But i got rooms with wall faced, when complained to hotel staff, i was told the rooms are booked, even though i pre-booked room with a vey option i wasn't provided one.
Plus there's no proper hot water supply, tv is not working in a room.

I am not at happy with hotel and oyo service. I had hoped my stay will be pleasant but it hasn't been pelasant and happy at all.

I think you have a lost a customer, and otuers who could have been