Oyo Rooms — hotel cancellation by the oyo hotel staff even after the informing them

If there would have been negative rating I would give minus infinity. Please don't go here!!! Very bad, pathetic, hotel full of liars. I have booked this hotel via Oyo, I was bit late, and I informed them in advanced but they cancelled my booking and after reaching the hotel they told the booking is cancelled by me. I would have been stranded there @9 pm, so he knew my miserable, he manipulated and said he will give the room at same amount. And then he said there's no Kitchen or food facility available, after the payment, you can order online, but I checked it clearly on the Oyo website, that complimentary breakfast and food facility was included, he then said there won't be any water bottles available, this made me very angry. There's no restaurant available. Moreover room amenities contained Geyser, king sized bed, but there were none and it was stinky and very very small. Plus no Card payment machine was in working condition. Hotel staff was rude. Then I called Oyo customer care, and reported the issue they told me it was cancelled by the hotel staff only. And Oyo was not ready to take the responsibility of the incident. It was terrible experience from both Oyo and it's panelled hotel Sarthak Palace, Paharganj, New Delhi. See Oyo how your luxurious hotels work and how they are getting 4.7 fake rating from the customers