[Resolved] Oyo Rooms — hotel charging extra than booking amount

[email protected]

from Pune, Maharashtra

Address:

411026

I have booked shree yash hotel booking id PQER7930.
Booking amount was Rs 877. After complaining to oyo assistant. He says, i can shift your hotel but they are unable to manage with hotel owner.
Hotel owner says, i ll charge you 1200 rupees.
In this situation. I didnt have choice.
I have to stay here after paying extra money.
But oyo didn't help on that.

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Nov 4, 2018

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Oct 04, 2018

OYO Rooms Customer Care's response Dear Guest,
Our team got in touch with you regarding this and shared the details. We'll ensure a smooth and hassle-free stay for you in the future. Let us know for any other assistance.

Regards,
Team OYO