Oyo Rooms — Hotel denied check in due to online payment

I have booked a hotel room on 21st october 2022 . when i reached the hotel i couldnt check in because the hotel owner said they are not accepting online payments . The booking id of the hotel is EVXP8249. I have called the customer care executive several times, they ask the details and kept disconnecting the calls . No one helped me or intiated a refund . I always used oyo rooms for booking hotels . From now on I will never book rooms from oyo again . This is the second time im facing this issue . I need my money back as soon as possible . Kindly intiate the refund