[Resolved] Oyo Rooms — hotel denied even after booking
P
Payas Jain
from Mumbai, Maharashtra
Address:
Kullu, Himachal Pradesh
My first experience with oyo is worst. I booked a hotel at manali the nature bliss. And when i contact the hotel they said that you will not get any room despite of booking and asked me to cancel the booking. Do oyo think that it is costumer responsibility to reconfirm the booking from hotel! And what if i got to know about this after reaching there! Totally frustrated. Never expected such bad experience from oyo. Get my booking done in hotel nature bliss manali from 30th may to 2nd june for 3 adult.
I hope you will not force me to knock the door of consumer court.
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Jun 13, 2019
Complaint marked as Resolved
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
May 12, 2019
OYO Rooms Customer Care's response Thank you for sharing your valuable feedback. OYO Hotels & Homes aims to provide the best hotel booking experience to all its users. Kindly let us know your booking details to help us serve you better.~SJ
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