[Resolved]  Oyo Rooms — Hotel denied my checkin and OYO is not refunding

Booking ID - PBF16912
I booked a room for[protected] in collection o 810674 gani home stay . I paid Rs1018 and when I went to the hotel they denied my checkin by stating it’s of low fare and asked for extra Rs 900 . When I said I can’t pay that much they said we cannot checkin and we have told OYO customer care to not give any bookings for next ten days as their hotel is prebooked by some people for function . I called OYO customer care and they said they will validate and initiate for refund . Today I received a mail stating

“ Hello
This email is regarding your escalation for Booking ID: PBF16912 on the property ID: CHN2070 for Check-In Issue
We regret to inform you that upon investigation with our hotel partner, we could not validate your claim.
Hence, we will not be able to process your refund. You can reach out to us for further assistance.
Regards OYO Customer Care“

I wanted to know what investigation has been done from OYO side. I wanted to get the refund . I am attaching the image for the proof that I stood outside the hotel after they declined my checkin . Serious action should be taken on the hotel .