[Resolved]  Oyo Rooms — hotel denied my prepaid room booking

Address:Oyo 8452,Hotel New Arya 2 , Near TIBET KITCHEN, Nayagaon, Punjab 160103, Chandigarh, Punjab, 160103

I booked 2 rooms at oyo 8452 for rs.1009. When i reached there the receptionist denied my booking saying that he does not have any rooms available and asked me to cancel my booking. He even denied to show me whether he received the bookings or not and said that contact oyo about the same.
I am unable to contact on oyo assistance contact number provided by the oyo. It keeps putting me on the hold.
Please take action against the problem as soon as possible.
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Aug 16, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jul 10, 2019
OYO Rooms Customer Care's response
We really apologize for the trouble caused to you. Please share your booking ID or contact details so that we can get in touch with you.

Regards
Team OYO
May 12, 2022
Updated by luvlxr1
This was never resolved .I never recieved my money. How did you put resolved status here ?
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